Our maintenance department makes every effort to prevent the small problems we all deal with every day from becoming big ones. Our prompt response to any problem that may arise keeps tenants happy and encourages them to inform us of these problems in a timely manner. From minor leaks which can kill a landlord's profitability by wasting water and potentially doing major structural damage to snow or ice on the sidewalks which could open up a landlord to legal liability in the case of a slip and fall, our 24 hour hot-line and around the clock maintenance personnel help us react to any maintenance or emergency situation. Semi-annual property inspections gives us an opportunity to identify existing and potential problems, schedule and implement necessary repairs and maintain the properties in good condition.